Privacy Policy

1 Information We Collect

When you work with us on mobile game development projects, we collect information that helps us deliver the best possible service. This includes basic contact details like your name, email address, and phone number when you reach out to discuss a project. We also gather technical requirements and project specifications you share with us.

During our development process, we might collect additional information about your target audience, game preferences, and business goals. This helps us create games that truly connect with your intended players and meet your commercial objectives.

• Contact information (name, email, phone number, business address)
• Project requirements and technical specifications
• Communication records and project correspondence
• Payment and billing information for project transactions
• Website usage data through standard analytics tools

2 How We Use Your Information

Your information serves one primary purpose: helping us create exceptional mobile games that exceed your expectations. We use your contact details to keep you updated on project progress, discuss design decisions, and coordinate testing phases. Your project specifications guide our development process and ensure we're building exactly what you envisioned.

We also use this information for practical business purposes like sending invoices, processing payments, and maintaining our professional relationship. Sometimes we'll analyze project data to improve our development processes, but this is always done in a way that protects your confidential information.

3 Information Sharing and Disclosure

We keep your information within our team and only share it when absolutely necessary for your project's success. This might include working with specialized contractors for specific game features, but we always ensure they're bound by the same privacy standards we maintain.

In some cases, we might need to share information with app store platforms during the publishing process, but this is done according to their privacy policies and only includes what's necessary for distribution. We'll always let you know before sharing any sensitive project details with external parties.

• Trusted development partners working on your specific project
• App store platforms during the publishing process
• Payment processors for handling project transactions
• Legal authorities if required by New Zealand law

4 Data Security and Protection

Protecting your information is something we take seriously, especially given the competitive nature of mobile game development. We use industry-standard encryption for all data transmission and store your information on secure servers with restricted access. Our team members sign confidentiality agreements, and we regularly update our security measures to address new threats.

We backup your project data regularly to prevent loss, but these backups are encrypted and stored securely. Access to your information is limited to team members who need it for your project, and we monitor all access to ensure your data remains protected throughout our relationship.

5 Your Rights and Choices

You have complete control over the personal information we hold about you. You can request to see exactly what information we've collected, ask us to correct any inaccuracies, or request that we delete your data entirely (though this might affect our ability to support existing projects).

If you want to limit how we use your information or object to certain processing activities, just let us know. We'll work with you to find solutions that protect your privacy while allowing us to deliver the services you've requested. You can also ask us to transfer your data to another service provider if needed.

• Access your personal information and project data
• Request corrections to inaccurate information
• Delete your data (subject to legal and contractual obligations)
• Limit how we process your information
• Transfer your data to another service provider
• Withdraw consent for specific processing activities

6 Data Retention

We keep your information for as long as we need it to support your projects and maintain our business relationship. For active projects, this means we'll retain relevant data throughout the development process and for a reasonable period afterward to provide ongoing support and handle any issues that might arise.

After a project concludes, we typically keep basic contact information and project records for up to seven years to comply with New Zealand business record requirements. However, we can discuss specific retention periods based on your preferences and project needs. When we do delete information, we ensure it's completely removed from our systems.

7 Cookies and Website Data

Our website uses standard cookies to improve your browsing experience and help us understand how visitors interact with our site. These cookies collect general information about page views, session duration, and basic demographic data, but nothing that personally identifies you unless you choose to contact us.

You can control cookie settings through your browser preferences. Disabling cookies won't prevent you from using our website, though some features might not work as smoothly. We don't use tracking cookies for advertising purposes – our focus is purely on improving our website and understanding our audience better.

8 International Data Transfers

Since we're based in New Zealand, your information is primarily stored and processed here under New Zealand privacy laws. However, some of our development tools and services operate internationally, which might involve transferring certain data overseas. When this happens, we ensure these transfers meet international privacy standards.

We work with reputable international service providers who maintain strong privacy protections. This might include cloud storage services, development platforms, or communication tools that help us deliver better service to you. We always verify that these providers offer adequate protection for your information.

9 Changes to This Policy

We review and update this privacy policy regularly to ensure it reflects our current practices and meets evolving privacy standards. When we make significant changes, we'll notify existing clients directly and post the updated policy on our website with a clear indication of what's changed.

Minor updates for clarity or to reflect small operational changes might be made without individual notification, but we'll always update the "last modified" date below so you can see when changes were made. We encourage you to review this policy periodically, especially before starting new projects with us.